Terms and Conditions of Use
These Terms and Conditions ("Terms") are a binding legal agreement between you and TAGONSOFT SRL, a company registered in Romania at Str. Clopotari 6, Cod 700706, Iași, Trade Registry no. J2013000605225, Tax ID RO31439694 ("we", "us", "Tagonsoft", or the "Company"), governing your access to and use of:
- the Table Online mobile applications (iOS and Android),
- the web application at
play.table-online.ro, - the related backend services and APIs,
together the "Service".
By creating an account, signing in, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Information about us and how to contact us
- Company
- TAGONSOFT SRL
- Registered office
- Str. Clopotari 6, Cod 700706, Iași, Romania
- Trade Registry no.
- J2013000605225
- Tax ID (CUI)
- RO31439694
- Support
- support@table-online.ro
- Privacy
- privacy@table-online.ro
These Terms are drafted in English. Translations into other languages are linked at the top of this page; in case of conflict, the English version prevails, except where Romanian consumer-protection law requires otherwise.
2. Eligibility
- You must be at least 16 years old to use the Service. If you are between 16 and 18, you confirm that your parent or legal guardian is aware of and consents to your use of the Service and to any in-app purchases.
- You must be legally capable of entering into a binding contract under the laws of your country.
- You must not be prohibited from using the Service under applicable law (for example, you are not on a relevant sanctions list).
- You must not have been previously and permanently banned from the Service.
If we learn that a user does not meet these requirements, we may terminate the account.
3. Your account
3.1 How accounts work
- You can play anonymously, in which case we identify you only by a device identifier stored on your device.
- You can also link an Apple, Google, or Facebook account. Linking gives you account recovery and access from multiple devices.
- You are responsible for keeping your linked accounts and your device secure. Activity carried out through your account is your responsibility.
3.2 Username, profile picture, friend code
- Your username must not be offensive, infringing, impersonating, advertising, or otherwise contrary to §6 below. We may rename or remove a non-compliant username.
- Your profile picture must follow the same rules. We may remove non-compliant images.
- Your friend code is unique and shareable; treat it as semi-public.
3.3 Account deletion
You may delete your account at any time from Settings → Profile → Delete account. Deletion is processed as described in our Privacy Policy: most personal data is removed within 30 days; some data (such as game records visible to other players) is anonymised. Deletion is not reversible.
We may also terminate or suspend your account in the cases described in §10.
4. The Service we provide
4.1 What it is
Table Online is a multiplayer backgammon game. Features include:
- Online matches against random opponents or friends;
- Tournaments;
- A friend system, in-game chat, and direct messages;
- Leaderboards;
- Cosmetic and gameplay-helper power-ups available through in-app purchases;
- Optional rewarded video advertisements on mobile.
4.2 No real-money gambling
The Service is a game of skill and chance offered for entertainment. There is no real-money wagering and no cash-out mechanism. Virtual currency, power-ups, and cosmetic items have no monetary value, cannot be exchanged for money or goods outside the Service, and cannot be transferred between accounts.
4.3 Availability
We aim for high availability but we do not guarantee that the Service will be uninterrupted or error-free. We may, with or without notice, perform maintenance, change features, fix bugs, or temporarily or permanently shut down parts of the Service. Where a permanent shutdown materially affects paid features, see §5.5.
4.4 Updates and compatibility
You may need to download and install updates to keep using the Service. We support recent versions of iOS and Android and modern browsers; older versions may stop working without notice.
5. In-app purchases, virtual currency and power-ups
5.1 What you are buying
When you make an in-app purchase, you acquire a limited, personal, non-transferable, revocable licence to use the corresponding virtual item or virtual currency inside the Service. You are not buying the item itself. We retain all rights to the virtual items.
5.2 Who is the seller
Purchases on iOS are processed by Apple through the App Store. Purchases on Android are processed by Google through Google Play. We are the merchant of record for the in-game item or service delivered, but the payment, billing, refunds and consumer-protection escalations follow Apple's and Google's terms and procedures.
5.3 Prices and taxes
Prices are shown in your local currency where supported and include applicable taxes (VAT). Prices may change. Promotions are valid only while shown.
5.4 EU right of withdrawal — important
As an EU consumer you would normally have a 14-day right of withdrawal under Directive 2011/83/EU and Romanian Government Emergency Ordinance no. 34/2014 ("OUG 34/2014").
You expressly waive this right when you start using the digital content (Article 16(m) of the Directive / Article 16(m) of OUG 34/2014). When you confirm a purchase you agree that the digital content (the virtual item or currency) is delivered immediately and you lose the right to withdraw once delivery has begun.
5.5 Refunds
- For technical failures or non-delivery, you have the legal right to a refund. Use the Apple App Store / Google Play refund flow first; if you cannot get a remedy there, contact support@table-online.ro and we will assist.
- For dissatisfaction unrelated to a defect, refunds are at our or the platform's discretion.
- If we permanently shut down a paid feature or the entire Service while you still hold consumed-but-unused virtual currency or items, we will, where reasonable, give advance notice and allow you to use the items, or offer comparable replacements or refunds in line with EU consumer-protection law.
5.6 Subscriptions
If we offer subscriptions, the relevant subscription terms (price, billing period, free-trial details, cancellation method) will be shown at the point of sale and managed through your Apple ID or Google account. You can cancel renewal at any time from your platform settings; cancellation takes effect at the end of the current billing period.
5.7 Anti-fraud and reversal
If a purchase is reversed, charged back, or found to be fraudulent, we may revoke the corresponding virtual items or currency, suspend the account, and recover losses through legal means.
6. Acceptable use and community rules
You agree not to:
- Use the Service for any unlawful purpose.
- Insult, threaten, harass, stalk, sexually solicit, or otherwise harm any other user.
- Post or transmit content that is hateful, racist, discriminatory, sexually explicit, violent, or otherwise inappropriate.
- Impersonate any other person, including any other user, an employee of the Company, or any public figure.
- Cheat, exploit bugs, use automation, bots, scripts, modified clients, memory editors, packet manipulation, or any other unauthorised means to gain advantage in matches.
- Engage in match-fixing, deliberate disconnection, win-trading, or boosting.
- Buy, sell, gift, transfer, advertise, or trade accounts, virtual items, or virtual currency outside the Service.
- Reverse-engineer, decompile, or disassemble the Service except as expressly permitted by law.
- Probe, scan, or test the vulnerability of the Service or its servers without our prior written authorisation, or disrupt the Service through denial-of-service, spam, or excessive automated traffic.
- Send unsolicited commercial messages, links to malware, or fraudulent content through the chat or any other feature.
- Collect data on other users beyond what is necessary to play, or attempt to identify other users in real life.
- Circumvent a ban (e.g. by creating a new account after being banned).
- Use the Service in any country, or for the benefit of any person, sanctioned by the EU, the United Nations, or another applicable authority.
Reporting violations
If you see another user breaking these rules, use the Report feature inside chat or on a profile, or write to support@table-online.ro.
7. User-generated content
7.1 Your content
You retain ownership of the content you submit (chat messages, profile picture, username, feedback). By submitting content, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, transmit, display, reformat, and use that content strictly for the purpose of operating, improving and securing the Service, including showing chat messages to recipients and displaying your username and avatar to other players.
This licence ends when you remove the content or delete your account, except:
- where retention is required by law (for example tax or moderation records), or
- where the content has been received and retained by another user (for example a chat message they have already received).
7.2 Our right to remove
We may remove or hide content that we reasonably consider to violate §6, applicable law, or third-party rights. Where appropriate we will tell you why, and you can appeal by writing to support@table-online.ro.
7.3 Notice of illegal content (DSA)
In line with the EU Digital Services Act (Regulation 2022/2065), you can notify us of content you consider illegal by sending a notice to support@table-online.ro containing:
- a description of the content and where to find it,
- the reason you consider it illegal,
- your contact details (so we can follow up; you may submit anonymously where the law allows),
- a statement of good-faith belief.
We act expeditiously on notices, prioritising notices from designated trusted flaggers under the DSA.
8. Intellectual property
- All software, artwork, graphics, sounds, music, animations, logos, trade marks, and text in the Service are owned by us or our licensors and are protected by copyright, trademark and other laws.
- We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial entertainment, in accordance with these Terms.
- You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works of any part of the Service without our written permission.
- "Table Online" and the Table Online logo are our trade marks. You may not use them without permission.
9. Advertising
The mobile apps may show rewarded video ads through Google AdMob. Ads are clearly identifiable. Your interaction with ads is governed by the advertiser's and the ad network's own terms and privacy policies. See our Privacy Policy for the data shared with ad partners and how to manage your consent.
10. Suspension and termination
We may warn, mute, restrict, suspend, or permanently ban an account, with or without prior notice, where:
- you breach these Terms (in particular §6);
- we are required to do so by law, regulator order, or court;
- security, fraud, or chargeback investigations make it necessary;
- the account has been inactive for an extended period (see Privacy Policy §7).
Where we apply a ban that is not transparent (e.g. it relies on a confidential investigation), or where it relies on automated detection in part, we will give you the opportunity to appeal by writing to support@table-online.ro. We will review the appeal within a reasonable time and reply with reasons. This is consistent with our obligations under the Digital Services Act.
When an account is permanently banned, virtual currency and items associated with the account are forfeited and no refund is due for them, except where required by mandatory consumer-protection law.
11. Disclaimers
- The Service is provided "as is" and "as available". We do not warrant that it will be uninterrupted, secure, or error-free.
- Nothing in these Terms limits or excludes any statutory rights of consumers that cannot be limited or excluded under applicable Romanian or EU law, including the legal warranty of conformity for digital content under Directive (EU) 2019/770.
12. Liability
- Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, gross negligence, wilful misconduct, or for any other liability that cannot be limited under applicable mandatory law.
- Subject to the above, our total aggregate liability to you for any and all claims arising out of or relating to the Service or these Terms in any 12-month period is limited to the greater of (i) EUR 100, or (ii) the total amount you paid us in in-app purchases in that 12-month period.
- We are not liable for indirect or consequential losses, loss of profits, loss of opportunity, or loss of data not caused by us, to the extent such exclusion is permitted by law.
- We are not liable for the conduct of other users.
13. Changes to these Terms
We may update these Terms from time to time. If a change is material, we will notify you in-app and, where we have your email, by email, at least 30 days before the change takes effect, except where the change is required by law and must take effect sooner. If you do not agree to a change, you can stop using the Service and delete your account.
14. Governing law and disputes
- These Terms are governed by the laws of Romania, excluding its conflict-of-laws rules.
- This choice does not deprive a consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer is habitually resident (Article 6 of Regulation (EC) 593/2008 — Rome I).
- The competent Romanian courts at our registered office have exclusive jurisdiction, except that consumers may also sue in the courts of their place of residence (Article 18 of Regulation (EU) 1215/2012 — Brussels I bis).
Out-of-court dispute resolution
EU consumers have the right to use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr. We will respond to enquiries received through this platform.
In Romania, consumers may also contact the Autoritatea Națională pentru Protecția Consumatorilor (ANPC) at https://anpc.ro.
15. Miscellaneous
- Entire agreement. These Terms, the Privacy Policy, and any in-app notices for specific features (e.g. tournaments, promotions) form the entire agreement between you and us regarding the Service.
- Severability. If any provision is held unenforceable, the rest remains in effect.
- No waiver. Failure to enforce a right is not a waiver of that right.
- Assignment. You may not transfer these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, subject to applicable law.
- Force majeure. We are not liable for failure or delay caused by events outside our reasonable control.
16. Contact
For questions about these Terms:
- Email: support@table-online.ro
- Post: TAGONSOFT SRL, Str. Clopotari 6, Cod 700706, Iași, Romania